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Returns & Exchanges

Returns & Exchanges

In the event that you get a damaged or wrong item, you may exchange all delivered or purchase products within 15 days upon showing the original invoice, provided that the goods are unused, in original packaging with all tags intact, and have not been changed in any way.


If the client chooses to swap at his or her discretion: You may exchange the parcel (for the same article) within 15 days after delivery on showing the original invoice if the products are unused, in original packaging with all tags intact, and have not been changed in any way.

All purchased products/items are non-refundable

Exchange can only be made for products readily available in stock at the store. Company holds the right to cancel any order in case of stock out.

Store Manager/ staff are entitled to refuse the acceptance of exchange according to the circumstances

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